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Professional Services Consulting

Enhanced Customer Support

Enhanced Customer Support

Price: $995.00

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Who needs this: Newcomers to e-learning and organizations with limited IT or instructional design support

Every EasyCampus includes free and unlimited online support--for administrators, teachers, and learners. Help tickets are answered in about one business day. There are also free step guides and access to an extensive Knowledge Base in the EasyCampus Support area of our website. 

Some individuals and organizations need more assistance, especially if they are new to online learning and technology. Enhanced Customer Support is an affordable, six-month renewable subscription for EasyCampus "concierge" services. 

You will be assigned a personal EasyCampus support representative who can address and fix specific help issues by phone during normal business hours (8am-8pm PT). Your campus online help tickets will receive priority treatment. 

Price includes a six-month subscription for up to 720 minutes (12 hours) of phone and webinar support. 

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